SHIPPING CONDITIONS


Shipping 

Orders are shipped through UPS courier the next working day from purchase and received during the next 48h (e.g. a purchase on Monday is shipped on Tuesday and received on Thursday).


Shipping Cost

  • Orders from 0 to 89,99 €: between 15 and 25 € (depending on the country and volume)
  • Orders from 90 €: 9 € (flat rate)


Packages

Orders are shipped in an envelope of the carrier wrapped in bubble wrap, or cardboard box, for larger orders.


Tracking

Email tracking is active during the shipping process and so the client is always informed.


Inoice

Inoice is sent within the order. 


Orders reception

Due to the complexity of transport routes, we can not ensure that this happens at a specific time, but any note will be taken into account observations. In case of not being present for reception, notice shall cease to make contact and arrange receipt of order.


Refounds

You'll find all the information about refound on here.