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1. Can I return the product/s?
Yes you can return one or all the ordered products in case you're not satisfied with them.
2. What's the cost of returning a product?
On failure of the customer in choosing the product we may charge you with an additional cost of 20 €.
3. What about if the product is not what I ordered, is broken or is defective?
In that case, we take care of returning it with no additional cost.
4. How long do I have to return a product?
You can return any product during the next 30 days after receiving it.
5. How can I return a product?
Please, contact us on here or by emailing at firstname.lastname@example.org during the next 14 days after receiving the order.
6. When do you refund me?
We will refund you during the next 24h after receiving the product/s. The product/s can not be used and all the labels and packaging must be exactly as the original product.
7. How do you refund the credit?
- In case of credit card payment, the credit is refund at the same credit card.
- Or, in case that you paid through a Paypal account, the credit is refund at the same Paypal account.